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Haven't used my TD online banking on the TD app since about Christmas time. Forgot not only my user name but password too. Is it possible for me to reset my password and username credentials sent to me via email? Thank you
August 13, 2015 09:08:49 AM
In reply to Anhviet, Vancouver
Welcome to TD Helps here in the United States.
For security purposes, we are unable to provide any account information, including log in details, via email or TD Helps. We apologize for any inconvenience. To best assist with your user name and password, we ask that you contact us 24/7 at 888-751-9000 and after account verification we can provide you with your user name and reset your password.
We also see that you are writing in from Vancouver, if your account is held at TD Canada Trust we invite you to view an answer we found on their TD Helps page that may be helpful: http://bit.ly/1TvbREo.
We hope this helps, Anhviet and enjoy the rest of your day.
Colleen B, Mount Laurel
August 13, 2015 09:09:22 AM
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