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While doing my taxes I saw where there was a check no. XXXX cashed 3,20/2017 for $XXXX that I dont remember. Can I get a copy of that check?
William, Largo, FL 33773
April 6, 2018 07:58:14 AM
1 person recommended this |
In reply to William, Largo, FL 33773
Good morning, William, and welcome to TD Helps!
It's great to hear from you today, and we'll be more than happy to assist you with obtaining a check copy!
Here at TD Bank, when a personal check is debited from your account, you'll have up to 60 days to view this check via your Personal Online Banking. As you mentioned that you're looking to obtain a copy of a check from March of 2017, and this time frame has already passed, we'll be more than happy to provide you with all the different options you have when looking to receive a copy!
You're first welcome to visit your nearest TD Store location, during lobby hours, to speak with a Customer Service Representative. In most instances, a Representative will be able to provide you with a check copy on the spot! You'll leave the store location that same day with a copy in your hand. If you'd like, you're welcome to use the link here: http://go.td.com/1f9DSJR to find your nearest TD Store location, as well as their lobby hours and contact information.
Another option you have to obtain a copy is to call and speak with one of our Banking Specialist, 24 hours a day, 7 days a week, at 1-888-751-9000. Once on the phone, they'll be more than happy to have this check copy submitted and mailed to your address directly, typically within 7-10 business days. If you'd like, they may even be able to provide you with the check details over the phone!
If you're unable to call or visit a TD Store location, that's okay, as you may always send us a secure message! To send a secure message, you will first want to log into your TD Bank online profile by clicking here: https://go.td.com/1eaISlq. Once you've successfully logged in, towards the right hand side of your screen, you should see a 'Your Secure Messages' section. To send a message, simply click 'Send us a secure message.'
If you have downloaded our mobile banking app for your smartphone, you may also use this method to send a secure message. From your Mobile Banking, log in and select 'Send a Secure Message' from the side Menu. We generally respond within 24 hours or less.
We hope you find all this information helpful, William!
Thanks again for stopping by, and enjoy the start to your Friday!
Brittany M, Mount Laurel
April 6, 2018 07:59:37 AM