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I found a check that I received last June, and I'm trying to figure out if I definitely deposited it already. I would have deposited it using the mobile app. I can see a mobile deposit on my statement, but no visual. Is there a way to view the scan of the check?
March 10, 2015 02:51:25 PM
In reply to Erika, Somerville
We appreciate you coming to TD Helps with your inquiry, Erika. We'd be happy to provide some information.
Please note, Mobile Deposits can be viewed via your TD Mobile App up to 30 days. To do so, please select the Mobile Deposit feature after you log in, than select "View Mobile Deposit Receipts."
As you mentioned the check in question was from June, to view whether this check has been deposited, please connect with us at 888-751-9000. We are available 24/7 and after account verification, we'd be happy to help review this further with you.
You may also wish to send us a secure message via your TD Online Banking. Please log into your Online Banking here: http://bit.ly/1eaISlq. Once you have done so, locate the Customer Service tab at the top right, and then click on Send a Message. Please include the check number along with the amount. Please submit your inquiry and a friendly Representative will respond.
As always, if you prefer, you are always welcome to visit your local TD Store for assistance. To locate the nearest TD, please check out: http://bit.ly/TDStores.
We hope this helps and please let us know if you have any other questions.
Yen D, Mount Laurel
March 10, 2015 02:55:05 PM