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October 22, 2015 12:37:40 PM
In reply to rick, scarsdale
Hi Rick we're happy to have you join us on TD Helps today.
Although wire transfers cannot be initiated for Personal accounts via Online Banking, you are more than welcome to use our Person-to-Person transfer feature. Transferring funds is easier than it has ever been before with our new feature called the "Person-to-Person" transfer, which allows you to send and receive funds via your Online Banking. This feature allows you to send money domestically to an account either inside or outside TD Bank without having to visit a Store, and even set it up as a recurring transfer. We invite you to check out http://bit.ly/1cz3aim for all of the exciting details. To use this feature, you will need to be logged in to Online Banking from the main website, at http://bit.ly/1eaISlq. We also recommend reviewing our Fee Schedule so that you're aware of any fees which can be assessed for this service; please click here: http://bit.ly/1cTejgt.
If you're not currently enrolled for Online Banking, you may do so by clicking here: http://bit.ly/1lU2qfY. Please have your account number, debit card number and Social Security number available. If you have any trouble signing up, please contact us, 24/7 at 888-751-9000.
Once you have logged into your Online Banking, select the “Person-to-Person” tab to enroll for this specific feature (The “Person-to-Person” tab should show at the top of your page after logging into your TD Bank Online Banking. As long as you have a US address on file, you should be able to send funds using this option to another US account). You will then be asked to accept a user agreement, review the fee schedule and confirm your email and phone number. A text and email code will be sent to the mobile number and the email address we have on file for you. Next, we will request you to submit both codes for verification to complete the enrollment process. Once the enrollment is complete, you’ll be ready to send the payment, which the other person will receive in one business day or three business days as per your selection. Please note, to qualify for the one-day delivery option, you must wait 90 days from your first successful three-day transfer and must not have had any transactions that overdrew your account in the past 90 days.
This feature does come with limits on the amount you can send or receive. For the information on the payment methods and amounts, please check out this link: http://bit.ly/1pADlWD (Pg 3. section1.16). To locate your current individual limits please follow these steps:
· Log into your Online Banking
· Click on the Person-to-Person Payments tab.
· Select the account in which you are sending the funds from
· Type in the person’s name, email or mobile number you are sending the funds to
· Type in the amount you’re trying to send
· Select the send date
· Click continue
· Complete the pop-up to add a new contact
· Click save
· Click on the info button (question mark) next to the amount box
If you have any questions, you with enrolling in Person-to-Person Transfers feel free to contact our Tech Support 24/7 at 800-493-7562.
If you'd rather initiate a wire transfer, feel free to visit your local TD Bank Store during lobby hours for assistance. For a listing of locations, check here: http://bit.ly/TDStores.
Have a beautiful day!
Sandy D, Mount Laurel
October 22, 2015 12:39:24 PM