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May 28, 2015 10:33:35 AM
In reply to Rosa, Bronx
Good afternoon, Rosa and we're so glad you have brought your inquiry to TD Helps. We're more than happy to respond.
Based on the information we received from you, we recommend using our External Transfers service which is used if you're sending money from your personal account with TD Bank to your account at another Financial Institution. This option is available via Online Banking.
In order to be eligible to use this service, you must have a United States address, a unique United States phone number, a United States issued Social Security number and a valid unique email address. You must also be enrolled for Online Banking and be using a personal TD Bank Checking, Savings or Money Market account for the transfer.
If you are already enrolled for Online Banking, please check here http://bit.ly/1eaISlq. After logging onto your account, please choose the "Transfers" tab. Then click on "Transfer to Accounts Outside TD Bank." You will then be asked to accept a user agreement and review the fee schedule.
Once the enrollment is completed, you may continue to schedule a transfer by adding your account at a different institution. To do so, select "Add a New Account." You will then be prompted to select the type of account followed by the account and routing numbers. Once you enter the required fields, the transfer service will then display whether or not you can make an immediate transfer. In some cases, a trial deposit is initiated at the receiving institution for verification purposes. You’re welcome to check out http://bit.ly/1jXKYqq for all of the exciting details.
If you choose to send an External Transfer, you will have two delivery options, three day or next day delivery. The next day delivery option is not available for Savings accounts. To qualify for the next day delivery option, you must wait 90 days from your first successful 3-day transfer and must not have had any transactions that overdrew your account in the past 90 days. Please note; fees may apply for External Transfer service. For the Transfers Terms and Conditions please see: http://bit.ly/1pADlWD, and for more information on the fee schedule, please take a look here: http://bit.ly/1cTejgt.
If you are not currently enrolled for Online Banking for your personal accounts, no worries! We have you covered. You may use our self-service option by visiting http://bit.ly/1lU2qfY to begin the enrollment process. In order to do so, you will need your account number, TD Bank ATM/Debit Card, your Social Security Number and your email address. When you finish the enrollment process, you will have immediate access to your account(s).
If you do not have the required information to set up for Online Banking or you need assistance enrolling, you may contact us 24/7 at 888-751-9000 to speak with a Banking Specialist. Upon proper account verification, we would be happy to help get you started.
If you only have business account(s) with us, you may consider wire transfers. You can send wires to any bank within the country and across the globe! Kindly keep in mind also that some transactions may take longer than others. You may want to contact the other financial institution to determine what information they require to receive the wire. Take a look at the same fee schedule provided above for fees that may apply for wire transfers for your TD Bank account.
Let us know if you have any other questions. We hope you have a wonderful afternoon, Rosa!
LiShu R, Mount Laurel
May 28, 2015 10:34:28 AM