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November 15, 2014 03:31:57 PM
In reply to Tracey, Hamilton
Hi Tracey, it's great you're reaching out to us at TD Helps with this question. We're here to help with any transfer concerns you have.
Based on the information you provided, we believe our Person-to-Person payment service may best fit your needs. It will allow you to transfer funds from your personal TD Bank Account to any other individual's bank account within the United States.
In order to be eligible to use the Person-to-Person payment service, you must have a United States address, a unique United States phone number, a United States issued Social Security number and a valid unique email address. You must also be enrolled for Online Banking and be using a TD Bank Checking or Money Market account for the transfer.
If you have not enrolled yourself, you can do so for free here: http://bit.ly/1lU2qfY. You will need your Social Security number, your TD Bank ATM/Visa Debit Card, your account number, and your e-mail address. If you do not have a debit or ATM card, please call our 24/7 Banking Specialist at 1-888-751-9000 to enroll. You may also feel free to visit us during lobby hours and please click here: http://bit.ly/TDStores to find a TD Bank near you.
Once you have logged into your Online Banking, you may click on the tab at the top of the page titled "Person-to-Person Payments." You will then be asked to accept a user agreement, review the fee schedule and confirm your email and phone number. A text and email code will be sent to the mobile number and email address we have on file for you. Next we will request you to submit both codes for verification to complete the enrollment process. Once the enrollment is complete you’ll be ready to send the payment!
You will have two delivery options when sending a Person-to-Person payment; there is the three business day option and the next business day delivery. Please note, the next day delivery option is not available for savings accounts. To qualify for the next day delivery option, you must wait 90 days from your first successful 3-day transfer and must not have had any transactions that overdrew your account in the past 90 days.
For the information on PopMoney Payments Services Terms and Conditions, please check out this link: http://bit.ly/1pADlWD (specifically Pg. 3, Section 1.16 for information on the payment methods and Amounts). Please note that there may be fees for the use of the above service. We invite you to take a look at our Fee Schedule here: http://bit.ly/1cTejgt.
If Person-to-Person Payment is not an option for you or you have a TD Bank Business account, you can still make a deposit to another TD Bank account. There are several ways for you to make deposits into another TD Bank Customer's account. One way you could make a deposit would be by visiting a TD Bank location with cash and the other TD Customer's account number. Another way to make a deposit would be to make a check payable to the other TD Customer and write “for deposit only” with his/her account number on the back of the check. Regardless of the option you choose, the deposit can be processed with a Teller in the Lobby or Drive-thru at any TD Bank location. When making the deposit directly into the other account, there is no charge to you.
Also, we see that you're reaching out to us from Hamilton, and just in case you're in Hamilton, ON, please feel free to reach out to a Cross-Border Banking Specialist any time day or night at 1-877-700-2913. We're available 24/7 to go over the transfer options available to you as a TD Canada Trust Customer or a Cross-Border Banking Customer with us.
Hope this information helps Tracey. Please connect with us again if you have any other questions.
LiShu R, mount laurel
November 15, 2014 03:33:27 PM