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March 6, 2015 07:56:16 PM
In reply to Maha, Concord
We appreciate having you join us at TD Helps, Maha! We'd be happy to help!
If you would like to transfer funds from your TD account to another account of yours with another financial institution, you may use the External Transfer feature via your Online Banking. Once you've logged in, to send an external transfer, please select the "Transfer" tab and click on the "Transfer to Accounts Outside TD Bank". You will need to input the account information you have located with another institution by clicking on the "Add a New Account" link.
If you would like to transfer funds from your TD Account to family or friend, you may use the Person-to-Person feature. This feature is located under the "Person-to-Person Payments" tab via your Online Banking. To add contacts to your list, please click on the "Contacts" link located beneath the "PopMoney" word.
For the information on External Transfer and PopMoney Payments Services Terms and Conditions, please check out this link: http://bit.ly/1pADlWD (specifically Pg. 3, Section 1.16 for information on the payment methods and Amounts).
If you are not currently enrolled for online banking and wish to enroll for online banking for your personal accounts, you may use our self-service option by visiting http://bit.ly/1lU2qfY to begin the enrollment process. In order to do so, you will need your account number, TD Bank ATM/Debit Card, your Social Security Number and your email address. Once at the page, please select "Personal" from the drop down box. When you select continue, you will have to read and accept the Online Banking Service Agreement. Then you will be asked to enter your personal information including the items mentioned earlier and to create a user name and password. Finally you will be asked to create three security questions. When you finish the enrollment process, you will have immediate access to your account(s).
If you do not have the required information to set up for Online Banking or you have questions regarding online transfers, you may contact us 24/7 at 1-888-751-9000 to speak with a Banking Specialist. Upon proper account verification, we would be happy to help.
Thanks again for joining us, Maha. We hope this helps and take care!
Justin B, Mount Laurel
March 6, 2015 08:07:27 PM