Small Business Banking
Private Client Group
Personal Financial Services
For the quickest answer, search previously asked questions below. Chances are, others have asked a similar question and there's already an answer waiting for you. If you can't find a match, ask a new question and our team members will answer.
Scott, Cedar Knolls
October 20, 2015 04:05:12 PM
In reply to Scott, Cedar Knolls
We appreciate having you join us at TD Helps, Scott! We'd be happy to help!
Currently, when logging onto our Mobile Application the Person-to-Person link is shown; however, this link will guide you to our full website where you'll have the access to initiate a transfer.
In order to be eligible to use the Person-to-Person Payment service, you must have a United States address, a unique United States phone number, a United States issued Social Security number and a valid unique email address. You must also be enrolled for Online Banking and be using a TD Bank personal Checking or Money Market account for the transfer.
If you have met all the requirements listed above and are also enrolled for online banking, you’ll need to be logged in to Online Banking from here:http://bit.ly/1eaISlq (from your mobile device or a regular P.C.) in order to initiate a Person-to-Person Payment:
- First, you must enroll in the service. To do so, you would select the tab that says Person-to-Person payments at the top of your Online Banking screen
- Then, you will be asked to accept a user agreement, review the fee schedule and confirm your email and phone number. A text and email code will be sent to the mobile number and email address we have on file for you
- Next we will request you to submit both codes for verification to complete the enrollment process
You will have two delivery options when sending a Person-to-Person payment; there is a three-business day option and a next-business day option. To qualify for the next-day delivery option, you must wait 90 days from your first successful three-day transfer and must not have had any transactions that overdrew your account in the past 90 days.
If you are not currently enrolled for Online Banking and wish to enroll your Personal accounts, you may use our self-service option by visiting:http://bit.ly/1lU2qfY to begin the enrollment process. If you do not have the required information to set up for Online Banking or you need assistance enrolling, you may contact us 24/7 at 888-751-9000 to speak with a Banking Specialist. Upon proper account verification, we would be happy to help get you started.
Please note that there may be fees for the use of this service. We invite you to take a look at our Fee Schedule here: http://bit.ly/1cTejgt. And you’re welcome to check out http://bit.ly/1pADlWD for all of the details of this service.
If you have any questions at all regarding this service, reach out to our dedicated Tech Support Specialists 24/7 at 800-493-7562, or feel free to message us online. Just login to your online account, locate the Customer Service tab at the top right, and then click on Send a Message. Please submit your inquiry and a friendly Specialist will respond.
Scott, we hope all of this information was helpful. Feel free to contact us again with any other questions!
Customer Service Team, Mount Laurel
October 20, 2015 04:05:58 PM