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September 6, 2014 03:21:24 PM
In reply to tia, bronx
Thanks for joining us on TD Helps, Tia. We'd be happy to help with your debit card.
Before we begin, we'd like to inform you that for the protection of your TD Bank account, your TD Debit Card has daily limits placed on it. For more information on your daily limit amounts, please take a look at our Personal Deposit Account Agreement: http://bit.ly/1kb17UQ (Pages 39 & 40).
If you are expecting to spend more than what is permitted on your daily limit, we do have a few options available to increase the daily withdrawal limit. You can call us directly 24/7 at 888-751-9000 and after account verification; one of our dedicated Customer Service Representatives can request the increase for you.
You can also send us a written request via fax. You can send the fax to our Fulfillment Team at 856-533-1138, and please include the following information:
• Subject: Limit Increase • Account Number • Debit/ATM Card Number • Your Name • Contact Telephone Number • Amount of increase or decrease • Indicate - Visa, POS, ATM • Your Signature
Another option for you would be to send us a secure message via your Online Banking. Once you're logged in to www.tdbank.com, please click on the "Customer Service" tab and then select "Send a Message" located under the "Message Center" section. Your request will be completed within 24 hours.
If you have not enrolled, you can do so for free by following this link: http://bit.ly/1lU2qfY. You will need your account number, Social Security number, your email address and your current TD ATM/Debit card. If you run into any problems enrolling or if you do not have a TD ATM/Debit card to enroll online, please call us 24/7 at 800-493-7562 to speak with our Digital Banking Specialists.
You may also visit your local TD Bank during lobby hours for assistance as well. Please visit: http://bit.ly/TDStores for a TD Bank location near you.
Please keep in mind that limit increases are only valid for 1 calendar day and the limits will return to the original amount after this time passes. If your request is received after 6:00PM, the increase will remain in effect for 1 additional calendar day.
Please note, if this is in regards to a Business Account, you can send us a secure message, fax us, or visit a local TD Store for further assistance.
Additionally, if you would like a permanent limit increase, please visit any TD Bank to make this request.
We hope this helps, Tia and have a great weekend.
Brian M., Mount Laurel
September 6, 2014 03:22:42 PM