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Can I use my visa debit during the outage?
February 2, 2018 01:15:34 PM
In reply to Marsha, Vineland
Happy Friday, Marsha, and welcome to TD Helps!
It's great to hear from you, and we appreciate you contacting us today in regard to our upcoming online banking update! We'll be happy to answer any questions or concerns you may have.
From Saturday, February 10th to Sunday, February 11th, while some features that are normally available through our online banking, as well as our mobile app will be unavailable, please don't worry! You will still have access to perform transactions using your debit card or account number.
Just in case you may be interested, you're welcome to check out the link here: https://go.td.com/2zmDF5U to learn more about this exciting upgrade, or if you have any questions or concerns, we're here to help!
Banking Specialists can be reached by simply dialing 1-888-751-9000, 24 hours a day, 7 days a week, or you may also visit your nearest TD Store location, during lobby hours, to speak with a Customer Service Representative. To take a look at Store locations and their hours, please visit http://go.td.com/1f9DSJR.
Additionally, if you'd prefer, you may also send us a secure message. To send a secure message, you will first want to log into your TD Bank online profile by clicking here: https://go.td.com/1eaISlq. Once you've successfully logged in, look for the 'Message Center' on the left hand side and select 'Send a secure message'.
If you have downloaded our mobile banking app for your smartphone, you may also use this method to send a secure message. From your Mobile Banking, log in and select 'Send a Secure Message' from the side Menu. We generally respond within 24 hours or less.
We hope this provides you with some peace of mind, Marsha, and please let us know if we can further assist you today.
Take care, and enjoy the start to your weekend!
Brittany M, Mount Laurel
February 2, 2018 01:17:46 PM