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Barry, east hartford
October 11, 2015 01:26:26 PM
1 person recommended this |
In reply to Barry, east hartford
Hi there Barry,
Great question and we'd be happy to discuss this today.
If you would like to use all of the available funds in your account for a purchase, we would highly recommend checking to ensure that no other payments are outstanding, which could cause an overdraft. When viewing your balance online, we'd like to let you know that this may or may not include all of the transactions you've authorized recently. The online system can be used as a tool for keeping track of your account, but may not reflect pre-authorized transactions, check payments, or other differences in authorization amounts not yet deducted from your balance.
If you prefer to be able to use the remaining amount in your account for a purchase, we recommend reviewing this balance in better detail to see which items are included and to see if any are missing, so that you have accurate and up-to-date information.
Be sure to click in the Pending Transactions link when viewing your account online, to see which items are included there, as well as your account history. Please also keep in mind that gas and restaurant purchases may not include the full amount until they post to your account history and are no longer pending. We do recommend maintaining your own record of transactions alongside using this feature to help avoid overdrafts.
If you would like assistance in checking your balance and ensuring that this is up-to-date, feel free to give us a call 24/7 at 888-751-9000, or visit us at any TD Bank Store listed here: http://bit.ly/TDStores. Please keep in mind that only you and any other account owner(s) would be aware of authorized transactions on your account that have not yet been presented for payment.
We do hope this helps a bit, Barry.
Feel free to write us back if you have any other questions about this!
Wishing you a wonderful Sunday afternoon.
Kristen P, Mount Laurel
October 11, 2015 01:28:35 PM
1 person recommended this