Small Business Banking
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Personal Financial Services
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March 8, 2015 03:27:43 PM
In reply to Andrew, Stamford
You've asked a great question that we're sure many people have wondered about, Andrew! We'll be happy to discuss your wiring and transfer options with you.
First, if you happen to be a TD Bank Business account holder, there are many features you can take advantage of with one being free Online Banking with TD BusinessDirect! One specific feature is the ability to send domestic wire transfers as an optional add-on service. For more information, please take a look here: http://bit.ly/1bEQmZW. Kindly note that this feature is not available when using our retail Online Banking service for personal accounts, and we'll provide other options for you below if this applies to you.
To send a wire transfer via your BusinessDirect Online Banking, you must first be enrolled. If you have not enrolled and have a business ATM/Visa Debit card, you can do so for free here: http://bit.ly/1dl2HX6.
Here are a few things to remember when enrolling:
-Only primary business owners or Authorized Signers who have access to all accounts for the business may complete the initial enrollment in BusinessDirect
- Your ATM or Debit card number is required to enroll online. Please visit your nearest TD Bank to enroll if you do not have an ATM or debit card.
- Please use the company name exactly as listed on your TD Bank account.
- Upon successful enrollment, you will receive a confirmation email to the email address you supply. Please note, this may take up to 2 business days. Please be sure to check your Spam folder if you do not see this in your Inbox.
If you do not receive the email confirmation, please see Customer Service at your local TD Bank Store during lobby hours for further assistance. If you have any questions regarding BusinessDirect feel free to contact us at 800-493-7562, to speak with our Tech Support Specialists who are available 24/7.
Once you're able to access your business account via BusinessDirect, please select the "Wire" tab and fill out the necessary fields to initiate a domestic wire transfer. Once done, please select "Submit." Within two business days you will receive a phone call to verify your wire enrollment. If you miss the call, please stop into your nearest TD Bank location for further assistance.
Although a wire transfer cannot be initiated online for your Personal accounts, we can provide you another option to send funds electronically online.
We're pleased to let you know that transferring funds is easier than it has ever been before with our new feature called the "Person-to-Person" transfer, which allows you to send and receive funds via your Online Banking account. This feature allows you to send money domestically to any account inside or outside TD Bank without having to visit a Store. Also, you will be able to send money via text, email or by creating a contact and even set it up as a recurring transfer. We invite you to check out http://bit.ly/1cz3aim for all of the exciting details. To use this feature, you will need to be logged in to Online Banking from the main website at http://bit.ly/1eaISlq.
Once you have logged into your Online Banking account, select the “Person-to-Person” tab to enroll for this specific feature. You will then be asked to accept a user agreement, review the fee schedule and confirm your email and phone number. A text and email code will be sent to the mobile number and the email address we have on file for you. Next, we will request you to submit both codes for verification to complete the enrollment process. Once the enrollment is complete, you’ll be ready to send the payment which the other person will receive in one business day or three business days, depending on what you choose. Kindly note that the one-business day transfer option becomes available 90 days after your first successful three-day transfer.
This feature does come with some limits on the amount you can send or receive. For the information on the payment methods and amounts, please check out this link: http://bit.ly/1pADlWD (Pg 3. section1.16). To locate your current individual limits please follow these steps:
• Log into your online banking
• Click on the Person-to-Person Payments tab.
• Select the account in which you are sending the funds from
• Type in the person’s name, email or mobile number you are sending the funds to
• Type in the amount you’re trying to send
• Select the send date
• Click continue
• Complete the pop-up to add a new contact
• Click save
• Click on the info button (question mark) next to the amount box
We recommend contacting our 24/7 Tech Support Specialists at 800-493-7562 if you should have any questions or issues signing up for Person-To-Person.
Otherwise, you have the option to send a wire transfer, both domestic and international, by visiting any TD Store. Once you have the information needed from the receiving bank, please visit us during lobby hours by visiting: http://bit.ly/TDStores.
Please note there may be fees associated with these transfers and we invite you to take a look at our Fee Schedule here: http://bit.ly/1cTejgt.
We hope this information is useful and please let us know if you have any questions, Andrew. Take care!
Kristen P, Mount Laurel
March 8, 2015 03:31:52 PM