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January 29, 2015 01:43:26 PM
In reply to Natali, Pernik
Welcome to TD Helps, Natali. We'd be happy to help make sure your trip goes smoothly.
When you're outside of the United States, you can make ATM withdrawals with your TD Bank Visa Debit Card from any machine that displays the VISA or NYCE logo. We encourage you to check out our current Fee Schedule, http://bit.ly/1cTejgt, as it outlines any fees which may apply when you use your Debit Card out of the country. If you are unable to find an ATM that is compatible, your TD Bank Visa Debit Card may also be used to obtain a VISA Cash Advance. We recommend checking this possibility with a local bank. We also recommend carrying more than one method of payment while traveling, just in case you encounter any acceptance issues.
For few a tips to manage your money when traveling please check out: http://bit.ly/1fO8wKy, and you may also want to review our international travel tips frequently asked questions by clicking here: http://bit.ly/1ltwDDc.
To make sure you do not experience any acceptance issues, we recommend placing a travel notification on your account. A travel notification helps us recognize unauthorized transactions on your account. Please be informed that for your protection we will continue to monitor your card activity even when a notification is set. If you have not already done so or, if we can be of any help to you during your trip, please take note of these convenient methods to contact us. You can send a message after logging in to your online account at http://bit.ly/1eaISlq, by clicking on the Customer Service tab and finding the link to Send a Message.
If you're not yet using Online Banking for your account, please start here: http://bit.ly/1lU2qfY. You will need your account number, Social Security number, a TD Bank ATM/Visa Debit Card, and your email address. Once you’ve entered this info, you'll be immediately enrolled in Online.
Additionally, you may contact our 24/7 Customer Service line at 888-751-9000 to have a Customer Service Representative place a travel notification on your accounts.
If you are currently traveling outside the United States, please contact us by phone at 1-856-751-9000, or collect with operator assistance from a land line phone by asking the operator to dial 1-215-569-0518. We are available 24/7 for your convenience.
We hope this helps, Natali and have a good trip.
Megan K, Mount Laurel
January 29, 2015 01:44:10 PM