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I try but I don't know how to
September 24, 2015 08:57:15 AM
1 person recommended this |
In reply to Elizabeth, hatboro
Thanks for coming to TD Helps, Elizabeth.
Based on your inquiry, it sounds like you are looking to initiate a Bill Payment via your TD Online Banking but are unsure how to. If so, no worries, we'd be happy to help!
To use this service, you must be enrolled for Online Banking. If you have not done so, you can enroll for free here: http://bit.ly/1eaISlq. You will need your account number, TD Bank ATM/Debit Card, your Social Security Number and your email address. Once at the page, please select "Personal" from the drop down box. When you select continue, you will have to read and accept the Online Banking Service Agreement. Then you will be asked to enter your personal information including the items mentioned earlier and to create a User Name and password. Finally you will be asked to create three security questions. If you do not have the required information to set up for Online Banking or you need assistance enrolling, you may contact us 24/7 at 888-751-9000 to speak with a Banking Specialist. Upon proper account verification, we would be happy to help get you started.
When you finish the enrollment process, you will have immediate access to your account(s). After you log onto your Online Banking, to enroll for our Online Bill Pay service, you will have to select the "Bill Pay" tab. You will then be asked to accept the Bill Pay user agreement. Once accepted, you can then immediately begin scheduling your bills! We invite you to take a look at our Bill Pay FAQs by clicking here: http://bit.ly/1gWIrp7. Again, if you need assistance setting up the Bill Pay, please do not hesitate to contact us directly at 800-493-7562, option 3, or visit as at any local TD Store, during lobby hours. For hours and locations near you, please take a look here: http://bit.ly/TDStores.
Please note; when you are making a bill payment through TD Bank Online Banking, the date you select is the delivery date of your payment. In the case of an electronic funds transfer, the funds are transferred to your Biller on that date. If we're not able to transfer the payment electronically, the date you select is the date the check should be received. By default all weekends and holidays will not be available for selection of delivery. Typically, 3-4 business days are needed for a check payment as the item will be issued and mailed for delivery by the pay date you select.
To ensure your payments are received on time, we recommend scheduling your payments to allow enough time for processing before your due date with your payee.
We'd be happy to answer any additional questions you might have. To review your Bill Payments in further detail, please call a Tech Support Specialist or visit us.
We hope this was helpful information, Elizabeth. Have a great one and let us know if you have any other questions.
Yen D, Mount Laurel
September 24, 2015 08:58:12 AM
1 person recommended this