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I have followed the directions and it only says that my statement was send to a customer service representative. I need to download them myself for an IRS audit
Douglas, Rancho Mirage
October 8, 2016 11:24:10 AM
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In reply to Douglas, Rancho Mirage
Thanks for contacting TD Helps today, Douglas. We're sorry to hear that you're having trouble downloading your statements, and we'll be happy to point you in the right direction.
For further assistance with your concerns, we recommend reaching out to our Tech Support Team at 1-800-493-7562. Specialists are available 24 hours a day, 7 days a week, and will be more than happy to go over your account with you to determine how you may gain access to be able to download your statements.
You may also send a secure message using www.tdbank.com to request statements to be mailed to you. To send a secure message you must first logon to your TD Bank online profile. You can do so by clicking here:http://bit.ly/1eaISlq . On the left-hand side, you should see and option to "Send a secure message" located in the “Message Center”.
We sincerely hope this helps, Douglas, and please enjoy your weekend.
Customer Service Team, Mount Laurel
October 8, 2016 11:24:43 AM