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February 17, 2015 09:28:37 AM
In reply to shakil, newyork
Hi, Shakil and thanks for reaching out on TD Helps for assistance today! We're sorry to hear of any trouble with your password but will be happy to help get you going again.
If your password for your TD Bank Online Retail Banking or BusinessDirect account isn't working right now, it's possible that your account has become locked. This occurs after 3 login attempts, for your account security. To review and fix your online account, please contact a Banking Specialist directly at 888-751-9000, (or 800-493-7562, Option 2 for Business Direct) 24 hours a day, 7 days a week, and we will be more than happy to assist you.
Another option you have is to stop in at your local TD Bank Store, during lobby hours, where a Representative will also be able to help. Please feel free to check out http://bit.ly/TDStores for locations and hours near you.
If you are referring to your password on www.tdcardservices.com, you can contact one of our Credit Card Specialists 24/7 at 888-561-8861.
And to reset your password for a TD Go Card please click: http://bit.ly/1m8bjUS and select "Forgot Password." For additional assistance please dial 1-855-219-8050.
We hope this has been helpful, Shakil! We welcome you again anytime, take care.
LiShu R, Mount Laurel
February 17, 2015 09:29:35 AM