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Yanfen, new york
April 27, 2015 05:02:50 PM
In reply to Yanfen, new york
Thanks for joining us today, Yanfen. We'd be happy to guide you.
When a merchant applies a credit to your account, or debit card, typically it will take between 3-5 business days to show up on your account. If it's been longer than that and you still have not received the credit, we first recommend getting in contact with the merchant for further details.
If they are unable to provide you with more information, please give us a call 24/7 at 888-751-9000 or visit any TD location where a Specialist can verify your account to review this in greater detail. To find a TD location nearby, please check out our Store locator here: http://bit.ly/TDStores.
If this is in regards to your TD Credit Card, we ask that you contact our Credit Card Specialists directly for assistance. They are available 24/7 by dialing 888-561-8861.
Please know that we would like to assist you directly however TD Helps is considered an unsecured forum and we do not have access to your account/personal information.
We hope to hear from you soon, Yanfen and have a good day.
Megan K, Mount Laurel
April 27, 2015 05:04:09 PM