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I would like to deposit money in my son's account. The bank location is closed. Can I deposit into his account and the machine without his card. Thanks in advance.
Fatima robinsin, brooklyn
October 24, 2017 10:28:43 AM
In reply to Fatima robinsin, brooklyn
We appreciate you bringing your question to TD Helps today, Fatima.
We'll be more than happy to help.
Here at TD Bank, in order to make a deposit into an account that you may not be a signer on, we ask that you visit your nearest TD Store location to deposit the funds with a TD Bank Teller. We apologize for any inconvenience this may cause; however, please understand that in order to make a deposit without visiting a TD Store location, you will need either a TD Debit Card, or have access to log into your TD Bank Mobile App to make a Mobile Deposit.
Should you still need to deposit funds into your son's account, you're more than welcome to take advantage of our Send Money feature, which is offered to all of TD Bank's Customers. This service is completely free, and allows you to send Person to Person transfers to anyone in the United States, and in most instances, this can be done instantly!
To access our Send Money feature, you'll simply need to log into your Personal Online Banking, and we'll be happy to walk you through the steps for your first time.
To log into your Online Banking, please click here: https://go.td.com/1eaISlq. If you haven't yet enrolled, that's okay! You can start the enrollment process here: https://go.td.com/1lU2qfY. Please know that you will need your account number, debit card number, Social Security Number, and a valid email address. Should you have any trouble enrolling, our Banking Specialists are here to help 24/7, and can be reached at 1-888-751-9000.
Once you're able to access your accounts, towards the top of your screen, you should see a tab that reads 'Send Money'. By clicking here, you will be brought to our Send Money feature, and if you have never used this feature before, please know that you may need to accept some terms and agreements before proceeding.
When using this feature to transfer funds, you will have access to send your transfer directly to your payee, or in this case your son, by using his email address, his phone number, or even his account number. It's important to note that if you would like to use his account number, you will also need his routing number. By using his email address or phone number, he will receive a message to his email address, or by text, with instructions on how to proceed with accepting your transfer.
To start, you will first need to add your son's name and information. Under the 'Send' tab, you'll want to click on the 'Add New Contact' link. Then, simply including his first and last name, followed by his phone number, email address, or account number, whichever is the most convenient for you.
Once this has been completed, his information will automatically be saved, and you may then proceed to click on his name under your recipients. Next, select the amount you wish to send, and your delivery speed. Instant delivery will be available to you should your son be registered for transfers within the Zelle network, and should arrive in his account within minutes. Should you transfer be sent with a Standard delivery speed, the delivery date will be shown to you under the 'Delivery' section. You also have the option of selecting which of your accounts you wish to have the funds debited from.
Your final step will be to review the information you have selected, and once you have done so, simply select 'Send'.
If you have any trouble at all with your Send Money transfer, please don't hesitate to connect with our Tech Support Team for assistance. They are available to help 24 hours a day, 7 days a week, and can be reached at 800-493-7562.
In the event you do not have an account with TD Bank, we apologize for any inconvenience, and would like to recommend that you connect with your financial institution for further assistance.
Thanks again for stopping by today, Fatima. We sincerely hope this helps, and please enjoy the rest of your Tuesday.
Brittany M, Mount Laurel
October 24, 2017 10:29:07 AM