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do you have the capability to notify me by email or text every time my card is used?
July 26, 2017 11:10:38 AM
In reply to Lisa, Margate
Good morning, Lisa, and thanks for coming to TD Helps today!
While text message alerts is not something currently offered by TD Bank, we completely understand the importance of wanting to keep track of your accounts, and we're happy to provide different options on how you may manage your finances.
The first and most convenient way to do so would be to use your Online Banking and the TD Bank Mobile App.
If you are not yet enrolled in Online Banking, you may start the enrollment process by clicking here: https://go.td.com/1lU2qfY. In order to complete the enrollment process, you will need your account number, debit card number, Social Security Number, and a valid e-mail address.
Once you've successfully enrolled, not only would you be able to check your balances from the comfort of your own home, but you would then also have the convenience of using the TD Bank Mobile App on-the-go, anytime, anywhere!
If you haven't downloaded TD Bank's Mobile Banking app, feel free to use the link here: https://go.td.com/1hOPk1H to do so, or simply visit the app store for your mobile device.
As you mentioned text message alerts, you may not be aware that TD Bank currently offers balance alerts via e-mail! If you haven't opted to take advantage of email alerts yet, we'll be happy to help you get started. First, you'll want to log into your Online Banking. You may do so by using the link here: https://go.td.com/1eaISlq. After you have logged in, towards the top of your page, click on the 'Alerts' tab. Next, under 'Your Custom Alerts', you'll want to click on the green 'Set up a new Alert' button. You'll then be able to select to receive either Balance alerts, New Message alerts, or even both!
If you have any trouble, or have any questions at all, please don't hesitate to reach out to us directly for further assistance. Banking Specialist are available 24 hours a day, 7 days a week at 1-888-751-9000, or you may also visit a TD Store location. To take a look at Store locations and their hours, please visit http://go.td.com/1f9DSJR.
Thanks again for stopping by, Lisa. Have a great day!
Brittany M, Mount Laurel
July 26, 2017 11:11:10 AM