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April 22, 2015 02:02:09 PM
In reply to Rena, Newark
Hey Rena, we appreciate your visit. We'd be glad to help provide some information regarding your request.
Although we are generally not able to freeze accounts, depending on your situation, we may be able to offer other options that may help. To do so, we would need more details and invite you to call us directly at 888-751-9000, available 24/7. After account verification, we'd be happy to review your account with you and assist.
If you prefer, you may also wish to visit us during lobby hours for additional assistance. To locate the nearest TD Store, please check out: http://bit.ly/TDStores.
You may also wish to send us a secured message via your TD Online Banking here: http://bit.ly/1eaISlq. Once you have logged onto your Online account, please locate the Customer Service tab at the top right, and then click on Send a Message. In your message, please provide specific details regarding your inquiry.
If you don't have an online banking account yet, signing up is quick and easy. If you have your account number, ATM/Debit Card number and Social Security number available, you can use our enrollment self-service link at: http://bit.ly/1lU2qfY to begin. Once there, you will need to choose Personal from the drop down box and complete three steps. First, you'll have to accept the Online Banking Agreement. Then, we'll ask you to enter in your personal information (Name, Social Security number, account number, etc.) and finally, you will have to set up three security questions. After those 3 steps are completed, you will have immediate access to your account(s) online.
If you do not have some of the required information at this time, please just give us a call at the number provided above.
We hope this helps Rena. Please have a good one and let us know if you have any other questions.
Yen D, Mount laurel
April 22, 2015 02:06:24 PM