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My brother passed away and I was going through some things and found this statement can you tell me if this account is still open?
May 4, 2015 09:52:23 PM
In reply to Rachel, levittown
Thank you for writing to us at TD Helps, Rachel. Please accept our heartfelt condolences during this difficult time.
In the unfortunate event of a Customer’s death, it is important for TD Bank to assist the family and/or the Executor/Administrator with our Customer’s account(s). An Executor or an Administrator of a decedent’s estate may access the account. In order to find out information, access or close the account of the deceased Customer, the Executor or Administrator must provide the following documentations to a TD Bank Store:
Photo identification, Copy of the Death Certificate, and an original Certificate of Letters Testamentary or Letters of Administration with raised seal dated within 60 days; and a Letter of Instructions signed by all the Executors or Administrators with signature guaranteed by another financial institution. The death certificate will provide date of death if the date-of-death balance for the account is requested.
Please keep in mind; these documents do vary by State. With little details provided, there may be more information that we could be missing. Therefore, we recommend you visit a TD Bank Store or give us a call directly at 888-751-9000 to speak with a Customer Service Representative for further information. For locations and hours, please visit, http://bit.ly/TDStores.
Let us know if you have any other questions and take care!
Cameron P, Mount Laurel
May 4, 2015 09:53:06 PM