Small Business Banking
Private Client Group
Personal Financial Services
For the quickest answer, search previously asked questions below. Chances are, others have asked a similar question and there's already an answer waiting for you. If you can't find a match, ask a new question and our team members will answer.
November 2, 2015 03:44:07 PM
In reply to Jonathan, Waterbury
Hi there Jonathan,
This is a great question! Thanks for getting in touch with us today.
Via TD Bank, you would have the option of using our External Transfers service to request funds from another bank account you may have. This feature is available via your Online Banking account and we'll be happy to tell you more about using this service. Please note that there are two time frames available for sending funds with this service – three-business-day transfers and next-business-day transfers. To qualify for the next-day delivery option, you must wait 90 days from your first successful three-day transfer and must not have had any transactions that overdrew your account in the past 90 days.
If you'd like to use this service, feel free to follow the steps here. You'll want to first log in to Online Banking and you can do that here: http://bit.ly/1eaISlq. Then, after logging in, please choose the Transfers tab. Then click on "Transfer to Accounts Outside TD Bank" link at the top. You will then be asked to accept a user agreement and review the Fee Schedule.
After the enrollment is complete, you may continue to schedule a transfer by adding your account at a different institution. To do so, select "Add a New Account." You will then be prompted to select the type of account followed by the account and routing numbers. Once you enter the required fields, the transfer service will then display whether or not you can make an immediate transfer. In some cases, a trial deposit is initiated at the receiving institution for verification purposes.
Once these steps are completed, click the "Transfer to Accounts Outside TD Bank" link at the top of the Transfers page. Here, you'll be able to select your external account in the "From" field, and your TD Bank account in the "To" field to complete your transfer. You'll even be able to create this as a recurring transfer at that time if you choose. Once you fill in all the required fields, please select Continue at the bottom.
If you're not yet enrolled, please find our enrollment self-service link at: http://bit.ly/1lU2qfY to sign up. You'll need your account number, ATM/ Visa Debit Card number, your Social Security number and email address. Once there, you will need to choose Personal from the drop down box and complete three steps. After those three steps are completed, you will have immediate access to your account(s) online. If you need assistance with enrollment or don't have some of the info required, just give us a call 24/7 at 888-751-9000.
Please note that fees may apply for this service. For the Transfers Terms and Conditions, please see: http://bit.ly/1lkiC6K, and for more information on the fee schedule, please take a look here: http://bit.ly/1cTejgt.
Other than this option, Jonathan, we can recommend that you visit your credit union directly to withdraw the funds and deposit them to your TD account or, you can contact them directly to see if they can provide you with another option from that side.
We hope this is helpful for you today and feel free to reply with any other questions!
Have a great afternoon.
Kristen P, Mount Laurel
November 2, 2015 03:46:13 PM