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Hi, i make my account in massachucetts eua, but i live in brazil and i want cancel my account froHi, i make my account in massachucetts eua, but i live in brazil and i want cancel my account from here. can you help me ? m here. can you help me ?
July 6, 2017 01:51:24 PM
In reply to Marcus, Recife
We understand that banking needs change, Marcus, and we'd be glad to help.
Our Specialists over the phone and via secure message are able to close an account that has a $0.00 balance. You can call us from outside of the U.S. by dialing 856-751-9000 or 215-569-0518 collect from any landline telephone. Once speaking with them, they'd be glad to help close your account.
If you are enrolled for online access, you can send a secure message. To send a secure message using Online Banking, please sign in here: http://go.td.com/1eaISlq and select 'Send a secure message' located in the 'Message Center' on the left hand side of the page. For Mobile Banking, select the option to 'Contact Us' followed by 'Send a secure message' after signing in. Be sure to include your account number.
If your account has a remaining balance, you are able to debit the funds by using your debit card and processing transactions as you would normally.
There are times where you may be unable to debit the funds in your account to close it. Not to worry though, you are able to mail a signed and notarized request to your TD Store requesting the account to be closed. This document should include your account number and current address so we may mail any remaining funds to you.
You can review your TD Store and its address by visiting our Store Locator here: http://go.td.com/1f9DSJR.
We hope this helps, Marcus. Have a great day!
Megan K, Mount Laurel
July 6, 2017 01:52:00 PM