Small Business Banking
Private Client Group
Personal Financial Services
For the quickest answer, search previously asked questions below. Chances are, others have asked a similar question and there's already an answer waiting for you. If you can't find a match, ask a new question and our team members will answer.
How can i totally cancel my bank account? Is it possible that i can cancel my bank account via online?
Lydia, Steinbach, MA
December 21, 2017 06:54:09 AM
1 person recommended this |
In reply to Lydia, Steinbach, MA
Though we’d hate to see you go, we'll be sure to provide some helpful information today.
If your account currently has a zero dollar balance, and you're unable to visit a TD Store location, you may call or send a Banking Specialist a Secure Message with your request. You may first reach a Banking Specialist by dialing 1-888-751-9000, and for your convenience, they are available 24 hours a day, 7 days a week. If you'd prefer to send a Secure Message, you may do so by simply logging into your Personal Online Banking.
To send a secure message, you will first want to log into your TD Bank online profile by clicking here: https://go.td.com/1eaISlq. Once you've successfully logged in, look for the 'Message Center' on the left hand side and select 'Send a secure message'. If you have downloaded our mobile banking app for your smartphone, you may also use this method to send a secure message. From your Mobile Banking, log in and select 'Send a Secure Message' from the side Menu. We generally respond within 24 hours or less.
In the event that your account has a balance, and you would be unable to call or send a Secure Message, you would also have the options of mailing a written, signed, and notarized request to the following address:
TD Bank, N.A.
Your home Store address
Your home Store telephone number
If you're unfamiliar with your home Store's information, you're welcome to call the number mentioned above, and after verification, we'll be happy to provide you with this information.
You always have the option of visiting your local TD Bank Store to close your account. Please check out: http://go.td.com/1f9DSJR for Store locations near you.
We hope you have a wonderful and happy Holiday, Lydia!
Alara B, Mount Laurel
December 21, 2017 06:54:24 AM