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Hello, on January 27 I used TD online billpay to pay my auto registration. The check was returned to me via mail and requested that it needed application along with payment.
so, i filled out app and resent with check.
Hadnt heard back from them and current registration expired so i went to dmv and registered in person making the online bill pay check obsolete.
Is there any way I can do this?
Thank you, Tom
Thomas, Mount Holly
April 2, 2015 02:44:28 PM
In reply to Thomas, Mount Holly
Thank you for joining us on TD Helps, Thomas. We'd be happy to assist you.
You are able to place a stop payment on a check by calling us 24/7 by dialing 888-751-9000. After account verification, our Representatives will be happy to assist you. Keep in mind that you will need the check number, exact amount of the check and who it was made payable to ensure that the stop payment is effective. Similarly, you are able to visit us during lobby hours at any TD Store to place a stop payment on a check. To take a look at our Store locations as well as their hours please visit http://bit.ly/TDStores.
As you've mentioned that you are enrolled in Online Banking, you are able to place a stop payment by logging in here: http://bit.ly/1eaISlq. After you are logged in, please select the "Customer Service" tab then "Stop Payment." You will still need the check number, amount and who the check was made payable to in order to place a stop online.
Please know that regardless of the method you choose to place a stop payment, there may be fees applied. To take a look at any applicable fees please visit http://bit.ly/1cTejgt. If you are able to obtain the check back directly from the payee, no stop payment will be needed. If you choose this method, please be certain to destroy the check once it is in your possession.
We hope to hear from you soon, Thomas and have a good day.
Megan K, Mount Laurel
April 2, 2015 02:45:58 PM