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I used to have a checking account with TD Bank from which I had 2 checks automatically sent out monthly. despite closing the account over 3 years ago, the checks are still being sent.
How can I cancel these and prevent them from being sent next month?
Kate, New York
January 23, 2018 11:25:37 AM
In reply to Kate, New York
Welcome to our TD Helps community, Kate. We're sorry for any inconvenience you've encountered with your payments being sent.
We believe that you may be referring to old bill pay checks that are still being sent out. If this is the case, we kindly ask that you contact our Tech Support directly. You may reach them 24/7 by dialing 800-493-7562.
If you'd prefer, you're also welcome to visit us at your local TD Bank Store location. To view our Store locations and hours, please click here: http://bit.ly/TDStores.
Please know that we would like to assist you directly; however, as TD Helps is not considered a secured forum, we do not have access to your account or personal information.
We look forward to hearing from you soon, Kate. Take care.
Natasha M, Mt. Laurel
January 23, 2018 11:29:19 AM