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For a couple of days now I cannot access my credit card account history. Whatever day range I chose, I got a message "The date range you selected is not available for this account". This has not been the case a week ago. So I want to ask is there any problem with my account?
Uyen, Palm Bay
August 2, 2016 09:10:09 AM
Borrowing & Managing Your Credit
In reply to Uyen, Palm Bay
We're sorry to hear that you're having trouble, Uyen. We'd be glad to point you in the right direction.
If you are viewing your credit card via Online Banking alongside other accounts you may have here with us, we recommend reaching out to our Tech Support Specialists 24/7 by dialing 800-493-7562. Once speaking with a Specialist, they will be glad to troubleshoot your Online Banking account.
If you are viewing your credit card via www.tdcardservices.com, we recommend reaching out to our Credit Card Specialists directly 24/7 by dialing 888-561-8861.
Please know that we would like to assist you directly however, TD Helps is considered an unsecured forum and we do not have access to your account/personal information.
We hope to hear from you soon, Uyen. Have a good day!
Megan K, Mount Laurel
August 2, 2016 09:10:23 AM