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I forgot my user name and password...and yesterday got a new debit card with a new number...td won't let me create an account..I believe I am locked out
November 5, 2015 04:53:06 PM
In reply to susan, bristol
Great to see you, Susan!
We apologize for any trouble or confusion with your online account here.
If you already have an online banking account with us, even if you receive a new debit card it won't be necessary to create a new online account. Please also note that we're able to offer one online account per customer, so if you already have one, the system will not allow you to create a new one if you get locked out.
Don't worry, though, as we can fix this for you right away if you get in touch with us. We're available 24/7 at 888-751-9000, and we can help with your username and password, as well as providing you with access as soon as you call. If you'd like to get this fixed in person instead, feel free to stop in to any of our Stores listed here: http://bit.ly/TDStores and one of our Representatives will be glad to help out.
We hope this will help you get back online right away, Susan.
Please let us know about any other questions and have a great evening!
Kristen P, Mount Laurel
November 5, 2015 04:54:32 PM