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I entered the debit card information for our girl scout troop account on the paypal site but it states that the bank did not authorize. Please advise
January 15, 2016 10:03:34 AM
In reply to Maria, Weston
Welcome to TD Helps and thank you for sending us your question, Maria.
TD Visa debit cards can be used anywhere VISA is accepted, including online purchases. As this is pertaining to your specific account, we would need to review this further with you. Unfortunately, we do not have access to your account information since this is considered an unsecured forum.
To best assist you, we encourage calling our 24/7 Customer Service line at 888-751-9000 at your earliest convenience. Upon account verification, a Banking Specialist will be able to determine the cause of the decline and assist you further over the phone. If you prefer, you may also visit your local TD Bank Store, during lobby hours for assistance. For hours and locations near you, check out: http://bit.ly/TDStores.
If you have any other questions, please do not hesitate to ask! Maria, we hope you have a nice weekend!
LiShu R, Mount Laurel
January 15, 2016 10:04:02 AM