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October 23, 2014 10:17:42 AM
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In reply to Matt, Phila
Thank you for joining us on TD Helps, Matt. We're sorry to hear that you're having trouble with our website and we'd be glad to offer some help.
TD Bank website, at www.tdbank.com, is compatible with the newest versions of both Internet Explorer and Firefox. If you are not using the newest version of your browser right now, we recommend making this update. We would also suggest that you disable any plug-ins and restore your browser defaults, and clear your cache and cookies; sometimes it will fix any browser issues. If the problems persist we recommend using a different browser.
If you're using Google Chrome, to eliminate any "flashing" issue, please find an option on your browser to Reset Browser Settings and follow any prompts to complete this process. Please note, this may erase any bookmarks or saved data. If for any reason this doesn't correct the issue, you may also try to remove and reinstall the Chrome browser.
Also, our Digital Specialists are available 24/7 to assist you if you continue to experience any difficulties. You can call us at 1-800-493-7562 and we will be more than happy to help you.
Thank you again for visiting us today, Matt and have a great day.
Sandy D, Mount Laurel
October 23, 2014 10:18:18 AM