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Hello. I am trying to log into my td account after long time and I guess something has changed as I cannot log in with my card number anymore. It is asking me for my user name which I don't know since I was always logging in with the card number, written on my visa debit card. can you please help
March 28, 2015 05:04:01 PM
In reply to ilijana, edmonton
Good day and thanks for coming by TD Helps today, Ilijana! We're sorry that you are having difficulties with your online banking and we'll be sure to get you back on track.
Since you are having an issue with your user name, we recommend contacting us 24/7 at 888-751-9000 (800-493-7562 option 2 for BusinessDirect) or visiting us at any TD Bank Store during lobby hours. Once our Banking Specialists verify your account information, they'll be able to retrieve your user name and assist you with any other questions you may have. Click here: http://bit.ly/TDStores to find a TD Bank near you.
For additional support on other online banking platforms, such as: TD Credit Card, Mortgage Documents, etc. please contact our 24/7 Customer Service line at the telephone number listed above.
We hope this helps you, Ilijana and have a great weekend!
Katherine G, Mount Laurel
March 28, 2015 05:05:31 PM