Small Business Banking
Private Client Group
Personal Financial Services
For the quickest answer, search previously asked questions below. Chances are, others have asked a similar question and there's already an answer waiting for you. If you can't find a match, ask a new question and our team members will answer.
When I touch the application make mobile deposit, the I phone does not connect, and after a minute or two, i get message saying "cannot Open Page" -- cannot open the pag because the server cannot be found.
Donald, Burlington VT
December 4, 2014 04:45:04 PM
In reply to Donald, Burlington VT
Welcome to the TD Helps community Donald. We're sorry to hear you're having trouble with Mobile Deposit.
Mobile deposit is available if you have an internet-enabled Android or iPhone device with a camera and if you have been a Customer of at least 90 days or longer with an active Checking, Savings or Money Market account. If you're using one of the above mentioned devices and have been a Customer for more than 90 days and you are still experiencing issues, it may be a good idea to uninstall and then re-install the app.
If you continue to experience trouble after re-installing the app, we recommend reaching out to our Specialists 24/7 at 800-493-7562 for further assistance.
We hope this helps Donald and have a great day.
Colleen B, Mount Laurel
December 4, 2014 04:46:19 PM