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I am trying to set up a transfer between two TD accounts that I have access to but are not linked. When I try setting up my personal account to include my business account to transfer into I'm told the routing number is incorrect but I'm reading it directly off the check (and, yes, I know which is the routing number). is there a restriction transferring money from personal to business accounts?
March 1, 2017 03:02:21 PM
In reply to steve, philadelphia
Please understand that we would like to assist you directly, unfortunately, we do not have access to your personal information since this is considered an unsecured forum.
As this is pertaining to your account specifically, we ask that you contact us directly for assistance. To do so, you are able to contact us 24/7 by dialing 1-800-493-7562 to speak with an online banking specialist or by visiting a TD Store during lobby hours. To take a look at Store locations and their hours please visit http://go.td.com/1f9DSJR.
In addition, if you are enrolled for Online Banking, you may send a secure message using www.tdbank.com. To send a secure message you must first logon to your TD Bank online profile. You can do so by clicking here: http://go.td.com/1eaISlq. On the left hand side, you should see an option to "Send a secure message" located in the “Message Center."
Please know that we would like to assist you directly however, TD Helps is considered an unsecured forum and we do not have access to your account/personal information.
Let us know if you have any further questions. We are always here to help. Have a pleasant day
Customer Service Team, Mount Laurel
March 1, 2017 03:03:25 PM