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david, Aventura, FL
October 24, 2014 12:52:44 PM
In reply to david, Aventura, FL
Good afternoon, David and welcome to TD Helps. We apologize for any trouble you've had logging in to our website, and we'd be happy to assist you.
As you mentioned receiving an error that the page can't be displayed, this may be an internet connection issue. We would first recommend checking the physical connections on your computer as well as your router, and ensuring that the access from your provider is working as expected.
If this issue only relates to your login at www.tdbank.com, the issue may be related to the browser. We'd first recommend that you clear the cache and cookies, and disable any plug-ins and restore your browser defaults. If this doesn't correct the problem and you're not using the newest version of your browser, we'd also suggest making this update. Please note that our website is compatible with the newest versions of both Internet Explorer and Firefox. If the issue persists after updating the version, we recommend that you try using a different browser altogether.
Our Digital Specialists are available 24/7 to assist you with your online account. If you still have any trouble at all, you're welcome to call us 24/7 at 1-800-493-7562 and we will be more than happy to help you.
Thanks again for visiting, David and we hope we've been helpful. Have a great one.
Megan K, Mount Laurel
October 24, 2014 12:53:27 PM