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October 28, 2014 10:36:46 PM
1 person recommended this |
In reply to Gus, Bayville
We appreciate you visiting TD Helps today, Gus.We're sorry to hear that you're unable to access your account via our website and would like to help!
As you mentioned that you're unable to log in to your Online Banking, there are a few possibilities. If your Username or Password isn't working as expected, a Digital Banking Specialist will be more than happy to assist you in unlocking your account or resetting this information upon proper account verification. Please contact us directly at 800-493-7562, 24 hours a day, 7 days a week. Another option you have is to stop in at your local TD Bank Store, where a Customer Service Representative will be able to help you. Please feel free to check out http://bit.ly/TDStores for locations and hours near you.
If you haven't been able to log in due to an issue on our webpage, please note that www.tdbank.com is compatible with the newest versions of both Internet Explorer and Firefox. If you are not using the newest version of one of these browsers, we suggest making this update. You may also want to clear your cache and cookies, and disable any plug-ins and restore your browser defaults. If you're still unable to log in after these changes, we'd also suggest trying a different browser.
If you have any other questions or concerns, you may either contact our Digital Banking Specialists 24/7 at the number listed above or visit your nearest TD Bank store location during normal lobby hours.
We hope this helps, Gus, and have a great day!
Sandy D, Mount Laurel
October 29, 2014 07:54:05 AM