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I have been using online banking for years and today I can't log in. My password is not case sensitive and I retyped everything multiple times!
October 19, 2014 11:34:26 AM
In reply to Rachelle, Burnaby
Welcome to TD Helps, Rachelle. Sorry to hear you're having trouble accessing your account and we'll be happy to help!
If you've attempted to log in multiple times, it's possible you may be locked out. If this is the case then we would need to unlock it for you before you can log back in. To do so, please contact us 24/7 at 800-493-7562. After account verification, a Digital Banking Specialist can help you log back in. You're always welcome to visit us at a TD location, during lobby hours. For Store hours check out http://bit.ly/TDStores.
Please note, passwords are case sensitive and must be 8-32 characters in length and include both letters and numbers.
We hope this helps and have a wonderful day.
Colleen B, Mount Laurel
October 19, 2014 11:36:28 AM