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my wife and i have a savings account. when we opened the account i was given a user name and created a password. The only thing I want to do now is change my email address but i cannot access my account. i then tried to start over and was told the info provided was not correct.
Arthur, New York
July 31, 2015 01:28:56 PM
In reply to Arthur, New York
Hi Arthur, we're sorry to hear you're having trouble accessing your account online. We'll be sure to point you in the right direction for assistance.
To reset your log in details for Online Banking, we ask that you contact us 24/7 at 888-751-9000 and after account verification our Banking Specialists will be able to assist you further. If you'd prefer, you may also visit a nearby TD location for assistance. For a listing of our locations and hours please view: http://bit.ly/TDStores.
Please understand that we would like to assist you directly however as TD Helps is considered an unsecure forum therefore we are unable to obtain your personal account information.
We look forward to hearing from you, Arthur. Take care.
Colleen B, Mount Laurel
July 31, 2015 01:30:47 PM