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Trying 2 buy a game off the xbox there stating to speak with u
February 22, 2015 04:07:04 PM
In reply to nicole, philadelphia
Good afternoon, Nicole and thanks for your visit to TD Helps today! Sorry to hear about any troubles with your card, we'll be glad to point you in the right direction.
Please understand that even though we would like to help you directly, because TD Helps is considered an unsecured forum, we do not have access to your personal account information. With that being said, if you'd like to attempt the transaction with your TD Bank Visa Debit card, we do ask that you contact us directly at 888-751-9000, available 24/7. After you connect with our Specialists and after account verification, we would be happy to help get you back up and running. If this is in reference to your TD Bank Visa Credit card, reach us instead at 888-561-8861, also 24/7.
Additionally, for either card you may visit any TD Bank Store as well. For a listing of TD Bank Stores please see here: http://bit.ly/TDStores.
If you prefer and you are enrolled for Online Banking with us, you may send us a Secure Message so that we can review your account further. To send a secure message you must first log in to your TD Bank Online profile. You can do so by clicking here: http://bit.ly/1eaISlq. On the left hand side, you should see an option to "Send a secure message" located in the “Message Center."
We hope this helps you clear up any issue, Nicole. Thanks again for connecting on TD Helps and enjoy the rest of your weekend!
Kristen P, Mount Laurel
February 22, 2015 04:09:35 PM