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I tryed to sign up for online banking a bill pay. It keeps telling me my info doesn't match.. I fear I might have created a account years ago and I have no clue what my username and password would be. How can I find out if I already have a account connected with this email and if so re setting username and password
December 18, 2017 01:13:50 PM
In reply to Alissa, Ludlow
We're sorry to hear that you're having trouble, Alissa, and we'd be glad to help with online access.
If you had an account with us previously, our system may very well be recognizing your personal information even though you opened a new account. To determine if this is the case though, we ask that you connect with a Banking Specialist.
You are able to connect with a Banking Specialist directly by dialing 888-751-9000. Once connected with us, our Representatives will be glad to help you reset your user name and password!
We're also available to help with Online and Mobile Banking during lobby hours at any TD Store. Take a look at Stores in your neighborhood here: http://go.td.com/1f9DSJR.
We hope to hear from you soon, Alissa! Have a great afternoon!
Megan K, Mount Laurel
December 18, 2017 01:14:04 PM