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November 8, 2014 06:51:18 AM
In reply to Diane, Westminster
Hey, Diane! It's great to see you on TD Helps with us. Don't worry about your password, we have plenty of options for you!
If you're referring to your personal TD Bank Online Banking account, and you know your current User Name and have a Social Security number, you'll be able to reset your password yourself. Please start here: http://bit.ly/1eaISlq. Then, please click the Trouble Logging In link located below the password field. After entering your user name and the last four digits of your Social Security number, it will ask to you answer two security questions. If you can successfully complete these steps, you'll be able to update your password.
If you can't remember some of this information, or if you're using TD Bank BusinessDirect, that's okay. Another easy way to reset your password is to contact one of our Specialists at 800-493-7562, who are available 24/7 to assist you. You also have the option to stop in at your local TD Bank Store, where a Customer Service Representative will be able to help. Please visit http://bit.ly/TDStores for locations and hours near you.
If by any chance you're looking to change the verification password on your account (password placed on your personal account for verification purposes when contacting us over the phone) and do not recall the current one, you will need to visit your local TD Bank during the normally lobby hours to remove or change this password.
If you are referring to your password on tdcardservices.com, you can contact one of our Credit Card Specialists 24/7 at 888-561-8861 for assistance.
And to reset your password for a TD Go Card please click: http://bit.ly/1m8bjUS and select "Forgot Password." For additional assistance please dial 1-855-219-8050.
We hope one of these works for you, Diane! You're welcome anytime with your questions, take care.
Kristen P, Mount Laurel
November 8, 2014 06:53:25 AM