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October 6, 2014 09:11:33 AM
1 person recommended this |
In reply to paula, florence
We appreciate you joining us at TD Helps, Paula and we'd be happy to help!
If you are unsure of what the current phone number is on your account, you have the ability to update your personal information. You'll be happy to know that there are many ways to update your phone number. If you have a personal account, you may contact us 24/7 via phone at 1-888-751-9000 to speak with a Customer Service Representative.
If you are enrolled to Online Banking, you may also log in to your TD Bank Online Banking account at http://bit.ly/1eaISlq to update your phone number. After logging in, please visit the Customer Service tab and click on the "Change Address, Phone, E-Mail Address" link to send your new contact information.
Another option would be changing your telephone number via mail. Feel free to mail a request to:
TD Bank, NA 6000 Atrium Way Mt Laurel, NJ 08054 Mail Stop # NJ5-002-215
As always, you may update your phone number by visiting a local TD Bank Store during lobby hours. For locations and hours, please check out: http://bit.ly/TDStores.
For Business Deposit Accounts you may also stop by a TD location, use Online Banking through your BusinessDirect log in at http://bit.ly/1rvBmq8, or send us a request through the mail, as shown above.
To update your phone number for a Credit Card, it can be changed by calling (888) 561-8861, logging on to http://bit.ly/1lVKil9 or stopping into any TD Bank Store. After logging on you will need to click on Services, Manage Credit Card, then Update Address and Phone Number. Phone number change will take effect immediately on your Credit Card.
To change your contact information for a Personal loan please call (800) 937-5020, or stop into a TD Bank Store or by using our "Send a Message" feature through Online Banking which will send a secured email to change your phone number.
Unsecured Line of Credits and Home Equity Line of Credits (HELOC) can be changed in person at a TD Bank Store or by mail after completing a change of address request form where you can update your phone number. Change of Address request forms can be received by calling (800) 937-5020.
The easiest way to update your information for a TD Go Card is calling TD Go Card's Customer Service Line. They are available 24/7 at 855-219-8050 and they would be happy to help! If you've enrolled your TD Go Card in Online Banking, you can also update your information after you log in. You can reach the log in page by following this link: http://bit.ly/1wibSus. If you have not enrolled, you can begin the process via this link: http://bit.ly/1jWLKzt. Please note that only the parent or guardian may alter any account information for the TD Go Card and all changes take place immediately.
Please be advised that your change of a phone number request can take up to 3 to 5 business days to be completed.
We hope this information is helpful, Paula and have a great day.
Megan K, Mount Laurel
October 6, 2014 09:12:20 AM