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I wanted to change the due date, when I hit pay bill nothing happened
June 30, 2015 11:04:03 AM
In reply to Coy, Philadelphia
Thanks for joining us here at TD Helps, Coy. We'd be happy to help!
We'd like to let you know that when you are making a Bill Payment through TD Bank Online Banking, any date that is in grey and cannot be selected, is a date that we cannot deliver on. Please note, by default all weekends and holidays will not be available for selection of delivery. We also invite you to check out: http://bit.ly/11TF8PT for more details on the FAQS regarding TD Bill Pay.
Typically, to edit a Bill Payment, after you sign in by using your user name and password from here: http://bit.ly/1eaISlq, please follow the steps below:
1. Click on the “Bill Pay” tab located at the top of your screen.
2. Click on the “Manage Your Bills” tab.
3. Select the appropriate biller from the “Biller Name” list.
4. Select an option from the “What would you like to do?” list.
5. Make the appropriate changes
6. Click “Save Changes”
If you continue to experience difficulties with your Bill payment, we are available 24/7 and would be happy to help. Please connect with us at 800-493-7562, option 3. After account verification, we'd be glad to review this further with you.
You may also visit us during lobby hours for additional assistance. Please check out our Store Locator here: http://bit.ly/TDStores to find one nearest you.
We hope this helps and please let us know if you have any other questions. Have a good one.
Yen D, Mount Laurel
June 30, 2015 11:06:05 AM