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Hello, I sent a payment in full for my outstanding car loan about 2 weeks ago. They said give it up to 10 business days to receive the title, but I still have not. Is there a way to track it? Or can you at least confirm the title has been sent to me?
October 22, 2015 01:39:52 PM
In reply to Lisa, Lynn
Thanks for reaching us on TD Helps, Lisa. We'd be glad to point you in the right direction.
Please know that we would like to assist you directly however TD Helps is considered an unsecured forum and we do not have access to your account/personal information. This being mentioned, we ask that you reach out to us directly for assistance.
If your auto loan was held by TD Bank, we ask that you contact our Financial Solutions Group 24/7 by dialing 800-937-5020. They will be glad to review your account and confirm if documents were sent.
If your auto loan was held by TD Auto Finance, we recommend contacting TD Auto Finance at 1-800-556-8172, Monday through Friday 8AM to 10PM EST and Saturday, 8AM to 7PM EST.
We hope to hear from you soon, Lisa and have a good day.
Megan K, Mount Laurel
October 22, 2015 01:41:29 PM