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i am outside of the country and my credit card was just declined, what can i do?
trish, new york
June 10, 2015 10:35:36 AM
In reply to trish, new york
Welcome to the TD Helps community, Trish. We’re sorry here about your difficulties and would be glad to help point you in the right direction for assistance.
Before we begin, please understand that although we would like to assist you directly, we do not have access to your account informant as TD Helps is considered an unsecured site.
As this is pertaining specifically to your account, to better assist you, please contact us directly. We are available 24/7 and would be happy to help after account verification. We can be reached at 888-751-9000. Noticing your location, if you are currently overseas, you may connect with us at 856-751-9000 or 215-569-0518 via landline with an operator's assistance. Once connected, we'd be happy to look into this with you.
If you are experiencing difficulties with your TD Credit Card, you may connect with our Specialists 24/7 at 888-561-8861 or 706-644-3266 while outside the US.
We hope you find this helpful and have a great day.
Brian M., Mount Laurel
June 10, 2015 10:36:18 AM