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My card is being declined but there's money in my account.
October 5, 2015 10:19:43 AM
1 person recommended this |
In reply to Bjorn, NYC
We are sorry to hear about your TD Debit card difficulties and would be glad to help point you in the right direction.
As this is pertaining specifically to your son's account, to best assist him, we ask that he connects with us directly at 888-751-9000. We are available 24/7 and after account verification, we’d be glad to look into his concerns further. If you are an authorized signer on this account, you are also welcome to connect with us.
If he prefers, he can always visit us at any TD Bank location during lobby hours. Please visit: http://bit.ly/TDStores to find a TD Bank near you.
Please also understand that although we would like to assist you directly, we do not have access to your account information as TD Helps is considered an unsecured site.
We hope this helps, Bjorn. Enjoy your day and let us know if you have any other questions.
Yen D, Mount Laurel
October 5, 2015 10:33:25 AM
1 person recommended this