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I have not received a new one. Usually by now I have
jennifer, somers, ny
March 10, 2015 06:41:39 PM
In reply to jennifer, somers, ny
Thanks for reaching out to us on TD Helps, Jennifer. We'd be happy to provide solutions.
If your debit card is set to expire soon, a replacement card will automatically be mailed to you about 30 days prior to your card expiration. Please note, debit cards are valid until the last day of the month listed as the expiration month on your card.
If you prefer to have a card sooner, we'd be glad to help you. We invite you to call one of our Banking Specialists at 888-751-9000, who are available 24/7. They can verify your address on file and issue a replacement card for you, which will arrive in approximately 7-10 business days.
If you'd like, you're also welcome to stop in at any TD Bank Store near you to pick up a new debit card. For locations and hours near you, please take a look here: http://bit.ly/TDStores.
If you are enrolled in Online Banking, you may request a new card via secure message. To send a secure message you must first logon to your TD Bank online profile. You can do so by clicking here: http://bit.ly/1eaISlq. On the left hand side, you should see an option to "Send a secure message" located in the “Message Center."
If you have not enrolled, you may do so at any time by following this link: http://bit.ly/1lU2qfY. Keep in mind that you will need your account number, Social Security number, ATM/Visa Debit Card number and email address to complete the enrollment process. If you have any trouble signing up, feel free to call us 24/7 by using the number listed above or by visiting a TD Store.
We hope this helps, Jennifer and have a good night.
Megan K, Mount Laurel
March 10, 2015 06:42:21 PM