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card issuer has declined my purchase.

I am trying to make an online purchase with my visa and I am informed my card issuer has declined my purchase even though i have over 900.00 in available credit?

john, Richmond
March 18, 2018 11:47:36 AM

3 people recommended this | 1 Response

In reply to john, Richmond

Welcome, John. We'd like to apologize for any inconvenience caused by your credit card being declined. Unfortunately, we do not have access to your account via TD Helps, as this is not considered to be a secured forum. We kindly ask that you reach out to our Credit Card Service team at 888-561-8861, where a Specialist will be happy to assist, upon account verification. If you'd prefer, you may also visit us at your local TD Bank Store for assistance with your credit card. To view our Store locations and hours, please click here: http://bit.ly/TDStores. We're sorry we couldn't directly assist you today, John, and we hope to hear from you soon. Have a nice day.

Natasha M, Mt. Laurel
March 18, 2018 11:51:15 AM

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