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hi i am overseas and I gave a call to alert TD that I would be in what cities on what dates and my card still isn't working. my account has money on it that I need to have access to as soon as possible please.
thank you, I am currently in Macau, China, will be going to hong kong tomorrow. on july 4th flying to manila, Philippines, then on 5th to Bangkok, Thailand, then on the 6th to shanghai before back to the states where I will be going to Chicago.
July 1, 2015 12:49:54 PM
In reply to Nathan, Charlotte
It's nice to have you join us on TD Helps today, Nathan.
Please understand, as this is pertaining to your specific account, we would need to review this further with you. As we would like to assist you directly, unfortunately, we do not have access to your personal information since this is considered an unsecured forum. To better assist you, please call our 24/7 Banking Specialists. You can reach us from outside the United States at 1-856-751-9000 or collect with operator assistance from a land line phone by asking the operator to dial 1-215-569-0518 if you are able to gain access to a land line phone.
Also, if you are enrolled for Online Banking, you may send a Secure Message using www.tdbank.com. To send a Secure Message you must first logon to your TD Bank online profile. You can do so by clicking here: http://bit.ly/1eaISlq. On the left hand side, you should see an option to "Send a secure message" located in the “Message Center." If you have not enrolled, please call us anytime at the number listed above for assistance.
Hope this helps and have a safe trip.
Sandy D, Mount Laurel
July 1, 2015 01:09:05 PM