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When you close out a CD at this bank, are you supposed to get charged for the bank check given to you for your payout?
Brittany, Flemington, NJ
February 8, 2017 11:24:22 AM
In reply to Brittany, Flemington, NJ
Good to see you on TD Helps, Brittany! We'll be glad to answer any questions you may have regarding your CD.
To close your CD, we ask that you stop by your local TD Bank during lobby hours with a valid I.D (I.E. State license, State issue I.D, Passport, etc...). Just let a Representative know you are closing out a CD and they will be able to help you. Click here: https://go.td.com/1nq31dc to find a TD Bank near you.
There may be a penalty if you are requesting to close your CD before its maturity date. You will have a 10 calendar day grace period from your CD maturity date to renew, change terms, or close your CD without penalty. Please take a look here for more details: http://bit.ly/1qAWAk0.
We hope this information is useful and feel free to come by any time you have a question, Ana! Take care and have a good one.
Shanika A, Mount Laurel
February 8, 2017 11:28:18 AM
In reply to Shanika, Mount Laurel
That actually didn't answer my question at all. I know what I have to do to close a CD, and I know there are penalties if it isn't matured. My question was, does TD charge the customer for the bank check for their payout. If I had $50,000 in a CD, it's matured, and I want to close it out, obviously I'm not going to want cash. Will I be charged for the bank check used to give me my payout?
February 8, 2017 01:40:42 PM
In reply to Brittany, Flemington
Thanks for contacting TD Helps today, Brittany. We apologize for any confusion, and we'll be happy to help.
Typically, there is a fee to get a Money Order or Official (Cashier's) Check from the bank. Currently, there is a $5.00 fee to receive a Money Order and an $8.00 fee to receive an Official Check. Please note that these fees are subject to change, and you may review our most up-to-date Personal Fee Schedule here: https://go.td.com/1cTejgt. Please keep in mind, the limit for a Money Order is $1,000.
In some instances, this fee may be waived. If you currently have one of the following products, then any fees for Money Orders or Official Checks are waived as a courtesy:
• TD Sixty Plus Checking • TD Premier and Private Premier Checking • TD Relationship and Private Relationship Checking • Private Tiered Checking • 50 Plus and Private 50 Plus Checking • TD and Private High-Yield Savings • Elite Savings • TD Relationship Savings • Select and Private Select Money Market • Plus and Private Plus Money Market • TD Business Premier Checking • Select Savings
If you have any additional questions or concerns, you're more than welcome to contact a Customer Service Representative at 1-888-751-9000. Specialists are available 24 hours a day, 7 days a week for your convenience. You're also able to visit any TD Store during lobby hours for assistance. To take a look at Store locations and their hours please visit http://go.td.com/1f9DSJR.
We hope this helped answer all your concerns, Brittany, and please enjoy the rest of your day.
Customer Service Team, Mount Laurel
February 8, 2017 01:42:03 PM