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I want to change display name on my atm card. It shows the name of the city wherer I have account. Please give suggestion to change my name
March 17, 2015 03:13:36 PM
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In reply to sri, vijayawada
Hey Sri, you came to the right place for help! Welcome to TD Helps and we'd be happy to provide some information on how to obtain a new ATM card.
Your TD ATM card will reflect your name the way it is listed on your account. If you believe your name is shown incorrectly on your TD account, please visit your local TD Store as they would be best to assist. You may locate the nearest TD Store here: http://bit.ly/TDStores. When visiting us, please be sure to bring your valid photo ID showing your name so that we may have it corrected.
If your name is shown correctly on your account, there are several ways available to you to obtain a new TD ATM card. One way includes visiting us during lobby hours. At our TD locations, we have instant issue machines and would be happy to print a new card for you right away!
If you are unable to visit us, that is okay! If you call us at 888-751-9000, our Specialists would be more than happy to help. After account verification, we can help with your request. If you utilize TD Online Banking, you may also send us a secure message. You may send a secure message by selecting "Send a secure message" located on the left hand side of the page, beneath "Message Center" after you log in here: http://bit.ly/1eaISlq. You can also find the "Message Center" by clicking on the "Customer Service" tab at the top of the page.
Your new card will then be mailed to the address we have on file and you should expect to receive your new TD ATM card via mail within 7-10 business days in a regular white envelope for security purposes. Please note, delays may occur depending on your Postal office.
We noticed you were writing to us from outside the US, if you have moved or need a new ATM card be mailed to an address that is not on file, that is okay-you have the option of sending us a secure message or sending us a fax request. As the card will be mailed to an alternative address, please include the following in your request:
-Your full name
-The address that you would like the card to be sent to
- This statement: "I accept full responsibility for the card being mailed to the alternate address." If you need the card expedited, please add this statement "Please expedite the card."
If you are faxing the request, along with the information needed above, please include your signature and date and fax to our Fulfillment Team at: 856-533-1138.
Once we receive this information, we can expedite a new debit card to your current address. Please note, if the alternative address is located outside the US, there may be delays with the delivery.
If you are currently outside the United States and need to connect with us, you can reach us 24/7 at (856)-751-9000 or you can call collect from a landline at (215)-569-0518 with operator assistance.
We hope this helps and please have a great one.
Megan K, Mount Laurel
March 17, 2015 03:26:05 PM